Legal IT Support FAQs
So, you want to learn about legal IT support. Well, coming to your dedicated IT partners’ website is a good first step.
At Liberate IT, IT support for the legal sector is probably one of the areas of our business that we are most enthusiastic about. As specialist providers of IT support for law firms and solicitors, we combine technical expertise with a thorough understanding of the legal sector. When we become your dedicated IT partner, we will immediately bring your technology up to speed to meet the various demands of your clients, ensuring your IT helps, rather than hinders, your firm’s profitability.
So it is safe to say that we are pretty experienced with this process so we get asked a lot of questions about what we do. In this blog, we will cover some of the most frequently asked questions we get asked at Liberate IT:
My law firm needs fast response times, how do you deliver these?
When your law firm signs up for our legal IT services, we go to great lengths to deliver the lightning-fast response times your business requires. Our team of in-house IT technicians are on hand to offer 24-hour, round-the-clock support to deal with your query, no matter how big or small it is.
Do you identify issues before they become a problem?
Yes, as a leading IT services provider, we actively monitor your systems to resolve underlying IT issues before they become more serious problems. It doesn’t matter how big or small your law firm is, we’ll monitor your IT systems to make sure they continue running as they should.
Who will I be talking to when I request legal IT support?
When you request legal IT support, you’ll only speak to our in-house team of IT technicians. We don’t use any outsourced support or third-party call centres, so you always receive expert advice from people you know and trust. Whether you lack in-house IT expertise or your existing teams need additional support, we can tailor our service to suit your needs.
How can I contact your team?
We provide three main support channels to make sure we are always on hand when you need legal IT support. Pick up the phone, send us an email or use our client portal. We’ll get your issue resolved as quickly as possible.
How is technology changing the legal profession?
When talking about the impact of technology on the legal profession, it is offering a wide range of advantages like:
- Soaring global outlook
- Higher transparency
- Effective use of resources
- Faster gathering and processing of information
- The decline in errors and other hidden issues
Why is legal technology important?
Legal technology solutions, designed by reputed legal app development companies, are providing lawyers and other legal professionals with ample benefits, such as:
- Streamlined communication
- Automated eDiscovery process
- Simplified case management procedure
- Ease of access to analytics
- Exposure to online legal communities
What technology do law firms use?
Some of the technologies that law firms rely upon are:
- In-house documentation software
- Cloud-based technology
- Artificial intelligence
- Internet of Things (IoT)
- Word processors and eDiscovery solutions
- Time tracking and billing technology solutions
- Blockchain-based smart contracts and payment solutions
- Augmented and Virtual Reality
We hope that any misconceptions about legal IT support have been cleared up and that you have had your questions answered. Perhaps you are interested in investing in disaster recovery or one of our other IT services?
Whatever your reason for reading this article, we are happy that you did and if you are interested in reading more please consider visiting our blog page here.